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FAQs

Whether you have questions about your order or about the laser cutting process and which materials we can cut, explore our frequently asked questions and answers about laser cutting and press braking here. If you have any further questions, please don’t hesitate to contact our friendly team on 01268 733 883.

Capabilities

Laser cutting has massive advantages over alternative metal cutting methods, as it provides a fast, economical and accurate solution. As a constantly developing field, laser cutting only continues to offer more benefits as it grows, and our investment in the latest technology means you can get the best quality cut, at rapid speeds and at an affordable price at Laser 24. Read more about the advantages of laser cutting 

We have x1 Bystronic ByStar 12Kw Fiber Laser & X1 Bystronic ByStar 10kW Fiber Laser Cutter.

In 2020, Laser 24 invested in a Timesavers 22 which consistently and efficiently deburrs the edges and smooths flat metal parts that have been laser cut to a high-quality finish, all in one operation.

Laser 24 can provide your parts folded with our 80tonne Xpert Bystronic Press Brake.

Thanks to our Bystronic ByStar 12kW Fiber Laser Cutter, we can cut up to 30mm thick in mild steel, stainless and aluminium. Please visit our materials page to learn more about the metals we work with. 

The largest part size we can laser cut is approximately 2990 x 1490mm, depending on the material and thickness of the sheet required. 

Please contact Laser 24 for more information here.

As one of the leading UK laser companies, we supply material in many different grades and finishes. These include mild steel, aluminium, stainless, copper, brass, zintec, galvanised and much more. Please visit our materials page to learn more about the metals we work with.

We keep a wide range of material in stock in different thicknesses and grades – up to 75 tonnes at any one time! If you are looking to laser cut metal, please visit our contact us page and one of Laser 24’s experts can assist.

Laser 24 accepts Free Issue material subject to quality checks. We can supply you with material for your enquiry. We stock up to 75 tonnes at any one time! We will charge you only for the material that is used but if you would prefer to supply your own material, free issue is accepted.

We do not offer engraving but we do provide laser etching. All materials laser etch differently, so we recommend speaking to a member of our team for more information before placing your order. 

Our tolerance is + – .2 

The minimum hole size we can laser cut depends on the plate thickness and material. Please call our team on 01268 733 883 to find out more or click here to contact us.

We do prefer to work to a CAD drawing or a dimensioned PDF is acceptable. If you do have a sample, please call our team on 01268 733 883 to discuss.  

Our expert Programming Office will be happy to help with your requirements. Please call our sales team on 01268 733 883 for more information on our CAD services or head over to our contact page.

Your order

Please call our sales team on 01268 733 883 or email your requirements to [email protected].

The validation of your quotation depends on your material specifications, please contact our sales team for more information on 01268 733883.

Our preferred file types for your CAD files are DWG, DXF, NC and STP. If you cannot provide one stated, please call our team on 01268 733 883 for help and advice.  

Payment terms will be confirmed when placing your order. 

Yes, we provide full traceability for all of our material from source to delivery. 

Please let us know when ordering if you would like to collect. You will be notified when your parts are ready. 

Laser 24 deliver in Essex, London, and all over the UK. 

Depending on the size of your order, we will use a suitable courier service which includes our fleet of Laser 24 vans, same day, TNT and overnight services. 

We can accept call-off orders to your delivery schedule. Orders will be invoiced once the goods are shipped. Speak with our team for more information.

3-5 working days for mild steel and 4-5 working days for all other materials. Please add 3 working days for secondary operations.

Our production is flexible to allow us to accommodate urgent orders when we need to.

We do not design in-house, but we are able to offer alternative suggestions if we think there may be issues during the laser cutting process.

General

We are CE certified to Ex Class 4 and are ISO 9001:2015 certified too. Find out more about our accreditations here 

Yes, you are welcome to visit us. We are based in Essex, a short trip from London. You will be required to contact us before your visit and we will record your temperature on arrival.

  • Full traceability on all materials and parts supplied
  • Quality management systems for all processes
  • Control of documents, records, and non-conforming products
  • Internal and external audits

Get A Quote

Our laser cutting experts will assess your requirements and provide a competitive quotation.

GEt A QUOTE

Please fill out the form below and one of our team will get in touch with you as soon as possible